Founder’s Blog

Thoughts on behaviour support, connection, dignity and the messy realities of helping people well. We write about what works, what gets in the way, and the questions we think our sector should keep asking.

Tess McCabe Tess McCabe

Relationships Are Part of the Environment

The same person may communicate, participate and respond very differently depending on who is supporting them. This article explores relational Positive Behaviour Support and why trust, familiarity, shared history and power should be considered when assessing behaviour and developing meaningful strategies.

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Tess McCabe Tess McCabe

When a Family Says "You're Too Young": Earning Trust Around a Child

When a family questions a practitioner’s experience, the concern is often shaped by previous disappointments, disrupted relationships and the fear of starting again. This article explores how newer practitioners can build trust through honesty, consistency and the small commitments they keep over time.

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Tess McCabe Tess McCabe

Why We Hire for Warmth: What Participants Tell Us They Need

Qualifications and clinical knowledge matter, but meaningful Behaviour Support begins with connection. This article explores why Bespoke Behaviour hires for genuine warmth, curiosity and the ability to repair trust, and how good supervision helps practitioners protect those qualities throughout their careers.

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Tess McCabe Tess McCabe

Why Some People Thrive at Their Day Program

Day programs can offer participants friendship, routine, belonging and a place where people know them well. This article celebrates the Positive Behaviour Support practices day program teams already use and explores how their observations can help shape stronger, more practical Behaviour Support Plans.

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Tess McCabe Tess McCabe

When the Plan Isn't Working, Look at the Person's Day First

When staff struggle to implement a Behaviour Support Plan, the problem may not be the strategy or the people delivering it. Rosters, routines, staffing changes and the environment can all create barriers. Before rewriting the plan, take a closer look at what the participant’s day actually involves.

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Tess McCabe Tess McCabe

What a Participant Needs From Their SIL Team and Their Practitioner

A Behaviour Support Plan works best when the practitioner and SIL team build it together. This article explores the important knowledge support workers bring and shares eight questions SIL teams can ask to help ensure a participant’s plan works across real shifts, routines and changing staff teams.

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Tess McCabe Tess McCabe

The READY Framework: Does This Plan Sound Like the Person?

Does the Behaviour Support Plan genuinely reflect the person, or could it have been written about anyone? The READY Framework offers five practical questions to help families, SIL teams and Support Coordinators assess whether a plan is personal, understandable and ready to use in everyday life.

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Tess McCabe Tess McCabe

The 3am Test: Will This Plan Help the Person When It Matters?

A Behaviour Support Plan should help in the moments that matter most, including at 3am when a new support worker needs clear guidance quickly. The 3am Test asks one simple question: can someone find the right strategy and confidently act on it within seconds?

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Tess McCabe Tess McCabe

Trauma Informed PBS

When it comes to behaviour support, “trauma-informed” needs to be more than a buzzword.

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Tess McCabe Tess McCabe

Documentation Verses Daily Life

Why we redesigned the data collection so it could be done less often, in simpler ways, without interrupting the flow of support.

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